When you first make a booking for kennels, we’ll schedule an assessment with you and your dog. Assessments are 30 minutes long and are $25. During this session one of our behavioural experts will welcome your dog and introduce them to our facilities. They’ll assess your dog’s unique character and place them into the appropriate social group. They will also test how your dog adapts to a rest run, and whether they’re able to settle happily overnight. We’ll also talk to you about your dog’s diet and whether you would like to integrate raw food while they’re in kennels (if they’re normally used to dry food). If your dog isn’t used to kennels and has trouble settling, we may suggest some pre-kennel visits to help them make a smooth transition into our care. Each dog should have at least a half-day visit with us before their first overnight stay, so please allow at least a week before your first booking for the assessment and first visit to take place.